Staff

Dr. Nathan C. Heilman, BS, DVM, CVA, VSMT

Dr. Nate earned his B.S. from Cornell University and then a degree in Veterinary Medicine from Cornell University in 1997. He graduated from the International Veterinary Acupuncture (IVAS) course in 2004, becoming certified as a veterinary acupuncturist. Since then he has studied Chinese veterinary herbal medicine intensively under the most qualified veterinary herbalists in North America. Dr. Nate, his wife, Thérèse, and their two children, Emmaline and Giles, make their home in New Haven, VT.

Dr. Sam Thygesen, BS, DVM, CVA

Dr. Sam grew up in Vermont in Addison county and went to UVM for undergrad. She started at Qi as a UVM junior in 2017 and full-time in 2018 after graduation. Sam went back to veterinary school, this time in Ontario, and jumped back in at Qi between semesters and during holiday breaks. She oscillated between Vermont and Ontario with her travel buddies -- dog, Lu, and cat, Hamilton, but as of Summer 2023 is now back at Qi as Dr. Sam!

Thérèse M. Fafard, BA, MBA

Thérèse received her B.A. from Amherst College in 1984. She and Nate fell in love, first with each other and then with Vermont; they were married at Shelburne Farms in 2000. Thérèse worked for twenty years in the Boston High-Tech/Internet scene before starting her own business consulting practice. This enabled her to work from home, move to Vermont, have kids and be there to raise them (in that order). Thérèse oversaw the build-out of Qi Veterinary Clinic and can be found in the "back office" making salads at lunch or handling the Marketing, Advertising, HR, Insurance and Finances for Qi as well as A Time To Heal Chinese herbal distributorship.

Karena

Karena is a native Vermonter who has been in the field of veterinary medicine since 1997. By passing the national certification exam in 2005, she became a certified veterinary technician. Her primary work passion is all things surgical/dental-related and, of course, spending time with all the four-legged patients. She enjoys trying to make a pet’s stay with Qi as comfortable and “fearless” as it can be. 

Outside of work, her passions are doing just about anything outdoors. From skiing, skating and sledding to hiking, kayaking and camping (depending on the season), the great world of nature that surrounds us always leaves her in awe- as does the acute power of literally lifesaving acupuncture points!

Bailee

Bailee is a native Vermonter who grew up with two cats (Mickey & Sassy) and a ginormous love for horses. Ever since she was a kid, she had felt she had a special connection to animals. When horses came into her life that feeling only got stronger. When Bailee graduated from high school, she had no idea what she wanted to do for her career, so she took a gap year to get the experience of a full-time job while in search of something more permanent. When Bailee stumbled on the application for Qi, it almost sounded too good to be true, but after a day of shadowing she instantly fell in love. Bailee had always wanted to work for a clinic that went above and beyond for their patients and had great relationships with their clients. Bailee credits her horse, Misty, for teaching her most of what she knows about horse behavior and training and believes this background has been helpful in learning cat and dog behavior at Qi. You will see Bailee in the exam rooms, holding your creatures with a big hug, or giving them some scratches under the chin. You may also see her making up your herbal supplements in the Pharmacy. Outside of the clinic, Bailee enjoys hiking, fishing, singing, and of course, working with her animals.

Erin

Erin joined the team at Qi as an intern in the summer of 2023 and is now a veterinary technician. She is currently a student at UVM studying animal science on a pre-vet track. She will graduate from UVM next year in the spring of 2025. After graduating, she plans to attend veterinary school.

Erin’s love for animals and desire to become a veterinarian started when she was a little girl. She grew up with animals being part of her family, as well as playing doctor/vet with her two dogs and stuffed animals. Erin has previously worked at an Emergency Veterinary Hospital in NH, a doggy day care, as well as volunteering on the farm at NHSPCA. When she is not at the clinic or studying in school, Erin enjoys skiing, swimming, playing lacrosse, and spending time with family and friends.

Heather

After serving 20+ wonderful years caring for Seniors with Dementia, Heather is excited and overjoyed to join Dr. Nate’s team. She gets to work with some of the most kind, caring, and intelligent people she’s ever met and learn more about caring for animals!

She has two sons, but is also an animal mother for sure! She has 4 cats, 2 birds, 2 bunnies and 2 dogs and is also an artist, and an adventurer. Her husband and her love to hit the Green Mountain Forest Trails in their bright-green Jeep whenever they can along with her Jeep-Dogs. She grew up on a sailboat in the Virgin Islands and lived in Hawaii for a time with her native Hawaiian family before finding her true home here in Vermont.

Lila

Lila began her journey at Qi by interning in the Fall of 2020, after being referred to the practice by a client. At that time, she was attending Dickinson College in PA, but transferred to UVM in the Winter of 2021 because Vermont (and Qi!) captured her heart.

Presently, she’s working towards her undergraduate degree at The University of Vermont. She will graduate in May 2023 with a degree in Biological Sciences and a minor in Animal Science. Following graduation, she plans to attend veterinary school. Her love and fondness for animals grew from her childhood pet, Sunny, continued with time working at a Nature Center and Wildlife Clinic in her home state of Connecticut, and flourishes at Qi everyday!

At Qi, she serves as a Veterinary Technician - you’ll find her giving your animal a hug in an exam room, filling prescriptions in the pharmacy, or studying Chinese medicine in the call center. She loves working at Qi because of the tight-knit team, thoughtful clients, and of course, your precious companions. Here’s a little joke from Lila.

Q: What do you get when you cross a Pit Bull and a Shitzu?
A: Can’t wait to meet you!

Rory

Rory has always loved animals and is so fortunate to be able to continue to work with them on a daily basis. After working for many years in an animal rescue she decided to pursue veterinary nursing full time. She will one day go back to animal rescue, but for now, she is learning as much as she can to be able to help as many animals as possible. 

Aside from a career working with animals, Rory has only 2 goals in life; to live a life like Enya and to be the next Stephen King. She’s pretty much achieved the first one already, living alone in a big old house with a bunch of cats. And so, working towards that second goal, much of her free time is spent coming up with strange stories that may, or may not, one day be published.

Sei

Bio Coming Soon!

Silas

Silas has lived in northwestern Vermont since 2008, and has spent his entire life learning to cohabitate with his beloved cats. He only recently found his way into the field of animal health, and has been enjoying the opportunity to learn his way around all the different aspects of his job at Qi.

Outside of work, Silas does his best to get out and enjoy some birding, hiking, biking, and paddling. But mostly he ends up puttering around the yard and house, weeding and pruning and tidying unnecessarily. And he enjoys that pretty well, too.

Sommer

Sommer eagerly joined the team at Qi in the Fall of 2023. Sommer has spent her life working with dogs and their humans to enhance their relationships through behavior modification and studying pet nutrition for almost two decades.

Her main joys in life are her dogs, Fiddlehead and Seeker, and cat, Perseus. She helps homeless cattle dogs find their forever homes, with the Australian Cattle Dog Rescue Association and enjoys fostering dogs. When not absorbed by dogs, she enjoys reading, hiking, skiing, backpacking – or anything that allows her to be outside and by her dogs' sides.

Sommer likes to live by a couple mottos… “Too much is never enough” and “Have Courage & Be Kind”

Tekla

Tekla is originally from Cincinnati, Ohio and started calling Burlington, Vermont their home after the pandemic forced them to move from New York City and a career on Broadway. Tekla entered the animal welfare world about two years ago through the Humane Society of Chittenden County where they completely fell in love with the work, the community, and of course – the animals. Eventually, Tekla realized that what sparks the most joy is being able to care for animals medically, and you will now find them being your technician in appointments, helping with questions over the phone and of course giving treats to all the dogs that come into Qi. When not working, Tekla can be found reading in a beer garden, skiing at Bolton, or cooking for a dinner party! Tekla believes in community resource and support and couldn’t be more proud to be at Qi, learning something new every single day.